Access & account opens midPoint, the account-management and access-request service. It is separate from the application launcher.
Use the account and application access assigned to you. If no access-request option is listed, contact Tyler rather than creating a duplicate account. Open Access & account.
Expected result: The request has a recorded state; approval and provisioning must both finish before the application is usable.
Use the detailed public guides for requesting access, profile changes, passwords, and recovery. They contain the account workflow and current form requirements.
If the steps above do not resolve the problem, Contact Tyler using your existing contact details. Include the application, time, and error wording; omit passwords, tokens, and private recovery links.